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Artificial Intelligence
Transforming ERP from a System of Record to a System of Action
Why Cognitive ERP Matters Now
To meet the needs of today’s business environment, ERP needs to transform from a system of record to a system of insights and action. At Epicor, we are innovating with AI to deliver on this exciting future, a vision we call Cognitive ERP. AI-powered ERP will drive significant advancements in decision-making, forecasting, customer service, and overall operational efficiency. This transformed ERP software is the dynamic tool that can propel industries into a new era of technological empowerment.
Epicor Prism transforms ERP with Gen AI
Epicor Prism is built specifically for the supply chain industries, simplifying how a connected workforce accesses insights from ERP data
Get an insight advantage with Epicor Prism
Epicor Prism helps teams drive greater business outcomes by turning ERP data into actionable insights and guided execution. Built specifically for the make, move, and sell industries, Prism combines vertical AI agents, trusted operational data, and natural language interaction to help users surface answers, automate routine work, and take action inside everyday workflows.
Developed in collaboration with customers, Prism is purpose-built to help organizations operate with greater confidence, clarity, and speed.
20,000+
Prism Knowledge Agent requests processed per month.
Up to
50-55
Minutes Saved per question using Prism AI workflows.
Up to
40%
Faster Resolution of Routine Requests
50+
years of industry expertise embedded into Epicor AI
AI-Powered Business Outcomes
Enhanced Predictive Analysis
Prism helps you extract the most crucial insights and leverage the power of a network of vertical AI agents to serve your team, customers, and partners. Prism AI was developed in collaboration with customers to integrate vertical AI Agents, our industry-focused ERP and industry-data structures, to transform business operations.
Agentic Workflow Automation
Epicor Prism helps organizations automate routine tasks, orchestrate workflows, and reduce manual effort across business operations. From finance and procurement to customer service and logistics, AI-powered agents help teams streamline execution while maintaining governance, operational visibility, and human oversight.
Predictive Supply Chain Intelligence
Epicor Grow AI delivers predictive intelligence across inventory, operations, and supply chain workflows to help organizations anticipate demand, optimize planning, and respond faster to disruption. By analyzing ERP and operational data in real time, businesses can improve forecasting accuracy, reduce inefficiencies, and strengthen operational resilience.
Connected Operational Execution
Epicor is evolving AI from isolated capabilities into a connected, governed platform that enables organizations to orchestrate workflows across ERP systems and third-party applications. By bringing together data, automation, and operational context, Epicor helps businesses scale intelligent execution across the enterprise and move closer to Cognitive ERP.
Are You Using Emerging Technologies to Simplify Your Supply Chain?
The 2025 Agility Index paints a picture of how companies are creatively leveraging these new tools to make smart decisions in changing markets. The report also lets you benchmark your AI readiness using our Maturity Model—are you at the Initial Exploration stage, or already at an Industry Leader?
One thing’s for sure: AI is here, and it’s ready to make things easier for your processes, your customers, and your business
AI Across the Enterprise
Using agentic AI, connected integrations, and workflow orchestration capabilities, businesses can automate complex processes, surface contextual insights, and execute work across the enterprise with greater speed, visibility, and control.
Epicor helps organizations streamline operations, automate manual processes, and rapidly extend ERP workflows using low-code automation and AI-powered customization tools. Automation Studio, powered by Workato, enables teams to connect systems, orchestrate workflows, and automate tasks across business operations with more than 1,000 built-in connectors and extensive integration templates. Prism Developer for Application Studio further expands these capabilities by enabling organizations to build and customize AI-powered ERP experiences using natural language and low-code tools inside Epicor workflows.
Epicor AI-powered forecasting and inventory optimization solutions help organizations improve demand planning, reduce excess inventory, and respond faster to changing market conditions. By analyzing trends, seasonality, and operational data in real time, businesses can make smarter inventory and supply chain decisions with greater confidence.
Epicor FP&A uses AI and machine learning to simplify budgeting, forecasting, and financial planning processes. By analyzing historical and operational data, organizations can improve forecast accuracy, accelerate planning cycles, and gain deeper visibility into business performance and future scenarios.
Epicor Intelligent Data Capture and ECM solutions use AI-driven document intelligence to automate classification, validation, and data extraction across content and procurement workflows. By reducing manual processing and improving accuracy, organizations can accelerate approvals, improve visibility, and operate more efficiently at scale.
