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Epicor for Retirement and Independent Living

Overcome administrative burdens and enhance satisfaction with efficient, integrated tools for independent living communities.

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Streamlined Solutions for Independent Living

Aged care providers in retirement and independent living face challenges managing resident services, compliance, and operational efficiency. They need scalable solutions that streamline administration, enhance resident satisfaction, and ensure regulatory compliance, all while securely managing financials and resident data.

  • Streamlined resident service management and scheduling
  • Integrated billing, financials, and compliance tracking
  • Real-time updates for improved operational oversight
  • Enhanced resident engagement and satisfaction tools
  • Simplified resource and workforce management

30%
Yearly demand growth for home care

$338.5 million
Government three-year investment in aged care workforce

173%
Projected increase in aged care workforce by 2050

200 minutes
Required care time per day for aged care workers

Benefits for Retirement Living and Independent Care Providers

Tailored Solutions for Retirement Living Success

Epic or Senior Living Solution is purpose-built to meet the unique needs of retirement and independent living care. With seamless integration of PRADA, DEX, and in-application billing, it enhances efficiency, simplifies compliance, and supports better resident management with localized expertise.

  • Tailored for Australian retirement living regulations
  • Integrate with PRADA and DEX systems
  • Streamlined in-application billing for funders
  • Automatic online claiming for improved efficiency
  • Real-time reporting and industry-specific dashboards
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Personalize Independent Living Care

Epicor Senior Living provides retirement and independent living care organizations with tools to deliver high-quality, personalized services. By streamlining operations, improving resident engagement, and ensuring compliance, this solution empowers providers to focus on exceptional care and operational efficiency.

  • Centralized resident data for personalized care plans
  • Streamlined property management and community engagement
  • Automated billing for personalized service packages
  • Integrated event scheduling and recreational activity management
  • Enhanced resident communication through personalized channels
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Efficient Community and Home Care Operations

Epic or Senior Living empowers retirement and independent living providers with comprehensive tools to deliver personalized care, manage resident services, and streamline operations. With a focus on compliance, efficiency, and resident engagement, our solution enhances the quality of life in lifestyle communities.

  • Simplifies resident scheduling and event management
  • Centralizes data for streamlined resident services
  • Reduces administrative burdens through automation
  • Optimizes resource allocation and staff utilization
  • Integrates property management with care services
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Integrated Compliance Management

Senior Living offers residential care providers integrated solutions to help connect all aspects of care delivery and management. By unifying clinical systems, financial operations, and compliance processes, it enables providers to maintain a seamless workflow across departments. This comprehensive approach supports residential care organizations in meeting their unique operational and regulatory requirements.

  • Integrated clinical and medication systems
  • Automated government claims and submissions
  • Centralized resident records across all facilities
  • Streamlined financial and procurement management
  • Built-in compliance tracking and reporting
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Unlock your organization’s unique ability to meet the needs of a dynamic aged care market.

Download the 2025 Guide to Agile Aged Care

Care Guide to Aged Care

Overcoming Challenges in Retirement and Independent Care with Senior Living

Coordinating Resident Support Across Communities

Centralised resident information enables teams to manage support needs, preferences, and service delivery across villages, units, and independent living settings.

Streamlining Incident Reporting and Follow-Up

Structured reporting processes support timely documentation of incidents, actions, and reviews, helping teams maintain consistency across sites and operational functions.

Managing Compliance in Australian Aged Care

Compliance workflows are designed to support reporting, documentation, and oversight aligned with Australian regulatory obligations for retirement and independent living providers.

Improving Visibility Across Resident Records

Integrated resident records enable staff to access current information on history, preferences, assessments, and service interactions through a more connected view.

Handling Billing, Fees, and Funding Complexity

Billing capabilities support management of resident charges, recurring fees, service variations, and funding-related administration across multiple accommodation models.

Enabling More Personalised Resident Experiences
Reducing Administrative Burden on Operational Teams

Connected workflows are designed to support documentation, approvals, and day-to-day administration so teams can spend more time on resident-facing activities.

Connecting Operations, Services, and Resident Outcomes

A unified platform supports better coordination between operational teams, resident services, and documentation processes across retirement and independent living environments.

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